Dynamics 365 : Diagnosis of Hosted Environment

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Atul Sharma

An extrovert by nature, Atul has been sharing his opinions and views on various social network platforms. He always had been thinking about having his own platform and here it is. Creative and tech-savvy Atul has a good sense of humor and when he is not programming or writing blogs or traveling, you can find him cooking, Netflixing or sleeping.

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While signing up for Dynamics 365, it prompts you to select your region. Based on your selected region, it automatically chooses your data center. A data center is where the application software and customer data running on the software are located. Region and Data Center are shown here in a very interactive way.

Please note the number shown here, to know your Data Center. Read more here.

• South America (LATAM/SAM) = YourOrganization.crm2.dynamics.com
• Canada (CAN) = YourOrganization.crm3.dynamics.com
• Europe, Middle East, Africa (EMEA) = YourOrganization.crm4.dynamics.com
• Asia Pacific (APAC) = YourOrganization.crm5.dynamics.com
• Australia (OCE) = YourOrganization.crm6.dynamics.com
• Japan (JPN) = YourOrganization.crm7.dynamics.com
• India (IND) = YourOrganization.crm8.dynamics.com
• United Kingdom (UK) = YourOrganization.crm11.dynamics.com

So we need to be careful about selecting our region. It got to be the nearest from your maximum users are located. Total Time taken by data to reach the user from the data center is known as Latency and good to have the least latency.

Now the big question is how to measure your latency? 

Don’t worry Microsoft has the solution for this…

Open this link in your browser https://<Your_Dynamics_URL>/tools/diagnostics/diag.aspx 

1. Replace the only green part with your URL.
2. It may ask you to log in.

Just by doing this, you will get this screen. Click on the Run button and you are done … Yayyyy…

And here is what you get in Diagnostic Report.

As per Microsoft recommendation, above 150 ms of latency, the system may behave very slow and low on performance.

Hope this gives you head start for diagnostics of Dynamics …